Shipping policy

 Shipping Policy

 

Shipping Rates and Delivery Estimates:

- We offer FREE shipping to destinations worldwide.

- Shipping rates are calculated based on the weight and dimensions of your order, as well as your location.

- Estimated delivery times vary depending on your location and the shipping method chosen.

ORDERS SHIPS FROM NIGERIA 

Shipping Methods:

- Standard Shipping (5-15 business days): [Free]

- Expedited Shipping (3-7 business days): [Free]

- Express Shipping (3-5 business days): [Free]

 

Processing Time:

- Orders are typically processed within [7-15] business days before shipping.

- You will receive an email with tracking information once your order ships.

Tracking:

- We use DHL EXPRESS SHIPPING. You can track your order using the tracking number provided in your shipping confirmation email.

International Shipping:

- We ship worldwide FREE, but international orders may be subject to customs fees, taxes, or duties.

- Please check with your local customs office for more information.

Damaged or Lost Packages:

- If your package is damaged or lost, please contact us within 3 days of delivery.

- We will work with the shipping carrier to resolve the issue.

 

Returns and Refunds:

Please see our Return and Refund Policy for more information.

 

Changes to Shipping Policy:

- We reserve the right to modify our shipping policy at any time. Changes will be effective immediately.

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us @ sereneafricaglobal@gmail.com or on WhatsApp +447448163975